Zoom freezes but web pages load
Use latency, jitter, and reachability results to tell a slow connection from an app-specific issue.
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Troubleshoot the internet when it half-works
Start with the symptom you can actually see, then read the OnlineCheck results to figure out whether it looks like latency, reachability, a service outage, or something on your network.
Some sites work and others do not
A connection can reach one destination while DNS, routing, or a specific service fails elsewhere.
Read guideWhat to send support when the internet half-works
A short checklist for sharing useful connection details without dumping private information.
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